KitchenAid

Terms and Conditions

Welcome to kitchenaidco.com (the “Website”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and kitchenaidco.com (“we,” “us,” or “our”) governing your access to and use of our Website, including all content, features, and services offered through the platform.

Usage Agreement

By accessing, browsing, or using kitchenaidco.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any provision of these Terms, you must immediately discontinue use of the Website.

These Terms apply to all visitors, users, and others who access or use the Website, whether you make a purchase or simply browse our content about KitchenAid products, including stand mixers, appliances, food processors, blenders, espresso machines, refrigerators, dishwashers, and related kitchen accessories.

You must be at least 18 years of age to use this Website. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of an organization or business entity, you represent that you have the authority to bind that entity to these Terms.

Agreement to Terms

Your continued use of kitchenaidco.com constitutes your ongoing acceptance of these Terms and any future modifications. We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

The Website provides information about KitchenAid products, including detailed descriptions, specifications, and features of stand mixers (such as the Artisan Series 5-Quart Stand Mixer and Pro 5 Plus Series), appliances, accessories, and attachments. We aim to deliver accurate, helpful content to assist you in making informed purchasing decisions.

Permitted Use

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use kitchenaidco.com for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to:

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Any unauthorized use of the Website may result in immediate termination of your access and potential legal action.

Ownership and Copyright

All content on kitchenaidco.com, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, product descriptions, and software, is the property of kitchenaidco.com or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The KitchenAid name, logo, product names (such as Artisan Series, Pro 5 Plus, K400 Blender), and related marks are trademarks or registered trademarks of their respective owners. The compilation of all content on this Website is the exclusive property of kitchenaidco.com and is protected by copyright law.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit any portion of the Website, use of the Website, or access to the Website without our express written permission. You may not frame or utilize framing techniques to enclose any trademark, logo, or proprietary information without express written consent.

Any unauthorized use of the materials or content on this Website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. We reserve all rights not expressly granted in these Terms.

External Websites

Kitchenaidco.com contains links to third-party websites and resources, including but not limited to Amazon.com and other authorized retailers where KitchenAid products are sold. These links are provided solely for your convenience and information. We have no control over the content, privacy policies, or practices of these third-party websites and assume no responsibility for them.

When you click on external links, such as “Buy on Amazon” buttons featured throughout our Website for products like stand mixers, food processors, and espresso machines, you will be directed to third-party e-commerce platforms. Your interactions with these external websites, including any purchases made, are solely between you and the third party.

We do not endorse, warrant, or guarantee any products, services, or information offered by third parties through external links. We are not liable for any damages, losses, or issues that may arise from your use of third-party websites or your reliance on information provided by them.

Before providing any personal information or making purchases on external websites, we encourage you to review their terms of service and privacy policies. The inclusion of any link does not imply our endorsement of the linked website, its operator, or its content.

Affiliate Disclosure and Commission

Important Disclosure: Kitchenaidco.com participates in affiliate marketing programs, including but not limited to the Amazon Services LLC Associates Program. This means we may earn advertising fees and commissions when you click on certain links to retailers (such as Amazon) and make qualifying purchases.

When you click on affiliate links featured on our Website—including “Buy on Amazon” buttons accompanying product descriptions for KitchenAid stand mixers, blenders, food processors, espresso machines, refrigerators, dishwashers, and other appliances—we may receive a commission from the retailer at no additional cost to you. These commissions help support the operation and maintenance of kitchenaidco.com.

Our affiliate relationships do not influence our product recommendations, reviews, or the information we provide. We strive to offer honest, accurate, and unbiased content about KitchenAid products to help you make informed purchasing decisions. The prices you pay when purchasing through affiliate links are the same as purchasing directly through the retailer.

We only recommend products and retailers that we believe provide value to our users. However, the ultimate purchasing decision rests with you, and we encourage you to conduct your own research before making any purchase.

Product Listings and Availability

The product information, descriptions, specifications, images, and pricing displayed on kitchenaidco.com are provided for informational purposes only. While we strive to ensure accuracy, we do not guarantee that product descriptions, specifications, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free.

Product availability, prices, features, colors, and specifications are subject to change without notice and may vary by retailer. The actual products sold by third-party retailers may differ from the descriptions or images shown on our Website. We are not responsible for any discrepancies between the information on kitchenaidco.com and the products available for purchase through external retailers.

Product images, including those of the Artisan Series 5-Quart Stand Mixer, Pro 5 Plus Bowl-Lift Mixer, K400 Blender, 13-Cup Food Processor, and other KitchenAid appliances, are for illustrative purposes and may not reflect the exact appearance of the product you receive. Actual colors may vary due to computer monitor settings and product variations.

Information about warranties, including statements that “every new KitchenAid stand mixer comes with a hassle-free replacement warranty,” refers to manufacturer warranties provided by KitchenAid or the authorized retailer from whom you purchase. We are not responsible for warranty administration, claims, or coverage, which are handled directly by the manufacturer or retailer.

Submissions and Feedback

If you submit any ideas, suggestions, feedback, comments, reviews, or other communications to kitchenaidco.com (collectively, “Submissions”), you grant us a perpetual, worldwide, non-exclusive, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Submissions in any form, media, or technology.

You represent and warrant that your Submissions are original to you, do not violate any third-party rights (including intellectual property rights and privacy rights), and do not contain any defamatory, libelous, offensive, or otherwise unlawful material. You acknowledge that we have no obligation to use, display, or respond to your Submissions.

We reserve the right to monitor, edit, or remove any Submissions at our sole discretion without prior notice. We do not endorse any Submissions or opinions expressed by users and are not responsible for the accuracy or reliability of any user-generated content.

No Warranties

KITCHENAIDCO.COM AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.

WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND TIMELINESS.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KITCHENAIDCO.COM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.

THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.

WE ARE NOT LIABLE FOR ANY DAMAGES, LOSSES, OR ISSUES ARISING FROM YOUR PURCHASES OF KITCHENAID PRODUCTS (INCLUDING STAND MIXERS, APPLIANCES, ACCESSORIES, OR ATTACHMENTS) THROUGH THIRD-PARTY RETAILERS LINKED FROM OUR WEBSITE. ALL PURCHASE TRANSACTIONS, PRODUCT WARRANTIES, RETURNS, REFUNDS, AND CUSTOMER SERVICE MATTERS ARE HANDLED EXCLUSIVELY BY THE RETAILER OR MANUFACTURER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

User Indemnification

You agree to defend, indemnify, and hold harmless kitchenaidco.com, its parent company, officers, directors, employees, agents, affiliates, and third-party service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from:

This indemnification obligation will survive the termination of your use of the Website and these Terms. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal information when you use kitchenaidco.com. By using the Website, you consent to the collection and use of information as described in our Privacy Policy.

We collect information you provide directly to us, such as when you contact us through the email address support@kitchenaidco.com or submit inquiries through our contact form. We also collect certain information automatically when you visit the Website, including IP addresses, browser types, referring URLs, and pages viewed.

We may use cookies and similar tracking technologies to enhance your experience on the Website. You can control cookie settings through your browser preferences, though disabling cookies may limit your ability to use certain features of the Website.

We do not sell, trade, or rent your personal information to third parties. However, when you click on affiliate links and make purchases through external retailers, those retailers may collect information from you in accordance with their own privacy policies.

For complete details about how we handle your information, please review our full Privacy Policy available on the Website.

Modifications

We reserve the right to modify, update, or discontinue the Website (or any part thereof) at any time, with or without notice, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.

We may also update these Terms and Conditions from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Effective Date” at the top of these Terms. Material changes will be communicated through a notice on the Website or via email if you have provided us with your email address.

Your continued use of kitchenaidco.com following any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Website immediately. We encourage you to review these Terms periodically to stay informed about our practices.

Access Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website immediately, without prior notice or liability, for any reason, including but not limited to:

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

If you wish to terminate your use of the Website, you may simply discontinue accessing and using it.

Legal Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan and the United States of America, without regard to its conflict of law provisions. Our principal business address is 553 Benson Rd, Benton Harbor, MI 49022.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts located in Berrien County, Michigan. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. We make no representation that materials on the Website are appropriate or available for use in other locations.

Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect. The waiver by us of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default.

These Terms constitute the entire agreement between you and kitchenaidco.com regarding your use of the Website and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, relating to the subject matter herein.

Questions About These Terms

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

Email: support@kitchenaidco.com
Phone: 1 (800) 541-6390
Address: 553 Benson Rd, Benton Harbor, MI 49022